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Privacy Policy

This Privacy Policy describes how Valley Hydro-Excavation, LLC (the “Company”) collects, uses, and discloses information associated with an identified or identifiable individual (referred to in this Privacy Policy as “Personal Data”) and what choices you have around this activity. The Company may be referred to herein as “we”, “us”, and “our”.

Our privacy policy explains our information practices when you provide Personal Data to us via our website: valleyhyrdoexcavation.com. Personal Data may include: your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.

Personally Identifiable Information

As a general rule, we do not collect Personal Data about you when you visit our website, unless you choose to provide such information to us. Submitting Personal Data through our website is voluntary. By doing so, you are giving us your permission to use the information as needed to respond to your inquiry and as otherwise set forth in this Privacy Policy. However, not providing certain information may result in our inability to provide you with the service you desire.

If you choose to provide us with Personal Data on or through our website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site. Generally, the information requested by us will be used to respond to your inquiry or to provide you with the service you request.

Email

Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive Personal Data (such as your Social Security number) to us via email. If your intended email communication is very sensitive, or includes information such as your bank account, credit card, or Social Security number, you should instead send it by U.S. mail. Another alternative may be submission of data through a secure web page, if available.

Automatically Collected Information

We collect and temporarily store certain information about your visit for use in site management and security purposes only. We collect and analyze this information because it helps us to better design our website to suit your needs. We may also automatically collect information about the web content you view in the event of a known security or virus threat. This information includes:

  1. The Internet domain from which you access our website (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from an educational domain);
  2. The Internet Protocol (IP) address (a unique number for each computer connected to the Internet) from which you access our website;
  3. The type of browser (e.g., Firefox, Internet Explorer, Chrome) used to access our site;
  4. The operating system (e.g., Windows, Mac OS, Unix) used to access our site;
  5. The date and time you access our site;
  6. The Universal Resource Locators (URLs), or addresses, of the pages you visit;
  7. Your username, if it was used to log in to the website; and
  8. If you visited this website from another website, the URL of the forwarding site.

We may share the above information with our employees or representatives as needed to quickly process your request or transaction. This information is only used to help us make our site more useful for you. Raw data logs are retained temporarily as required for security and site management purposes only.

Third-Party Websites and Applications

The Company may use social media websites and other kinds of third-party websites for a variety of reasons. Social media websites are used to publicize the Company, and engage with clients and the public. The Company may also use web measurement and customization technologies to measure the number of visitors to our website and to help make our websites more useful to visitors. In such cases, the third-party application may request an email address, username, password, and geographic location (e.g., State, region, or ZIP code) for account registration purposes. The Company does not use third-party websites to solicit and collect Personal Data from individuals. Any Personal Data passively collected (i.e., not solicited) by the third-party website will not be transmitted or stored by the Company; no Personal Data will be disclosed, sold or transferred to any other entity outside the Company, unless required for law enforcement purposes or by statute.

Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies:

Session: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.

Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning, and for repeat visitors, to block recurring invitations.

If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies off  in your browser. You will still have access to all information and resources at our website. However, turning off cookies may affect the functioning of the website. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

Security

We take the security of all Personal Data very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at our website. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our business purpose. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure that they remain operational and effective. However, notwithstanding the foregoing, we cannot and do not guarantee security of any Personal Data disclosed or provided online.

We take the following steps to secure the information we collect:

  • Train appropriate personnel on our privacy and security policies and compliance requirements.
  • Secure the areas where we retain paper copies of the information we collect online.
  • Perform regular backups of the information we collect online to ensure against loss.
  • Use technical controls to secure the information we collect online.
  • Periodically test our security procedures to ensure personnel and technical compliance.
  • Employ external access safeguards to identify and prevent unauthorized access by outsiders that attempt to “hack” into, or cause harm to, the information contained in our systems.

We hold our contractors and other third-party providers to the same high standards that we use to ensure the security, confidentiality, and integrity of personal information they may have access to in the course of their work completed on behalf of the Company.

Interaction With Children Online

The Company is committed to the protection of children’s online privacy. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. If our website intends to collect information about children under 13 years old, COPPA-required information and instructions will be provided by the specific web page that collects information about the child. The web page will specify exactly what the information will be used for, who will see it, and how long it will be kept.

Visiting Other Websites

Our website may contain links to governmental agencies, private organizations, and/or other businesses. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site.

Privacy Policy Contact Information

We welcome feedback if you have any questions regarding our privacy policy or the use of your information. For more information, questions or concerns please reach out to Valley Hydro-Excavation office at office@valleyhydroexcavation.com or call 920-533-8713. This privacy policy may be updated and will be posted on this site with a modified date.